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Telecom Softwares

Pioneers in the industry, we offer call center software solution from India.

Call Center Software Solution

Call Center Software Solution
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Product Details:
BrandEnjay Call Centre Solution
Service Location/CityGujrat
Software VersionLatest

Automate And Track Critical Functions Of Your Call Center

6 proven ways in which this software simplifies your call center business and increases its productivity

  • Save time of your customers and agents by providing a lot of information directly on the IVR.
  • Improve customer experience by routing calls by skills, product, criticality, and other logics.
  • Use options for progressive (manual) dialing and predictive (automated) dialing depending on your need.
  • Measure agent performance through real-time reports on call handled time, breaks, number of calls answered, and more.
  • Increase agent's and leaders' productivity through updated customer details and in-depth analysis of metrics through our CRM tool.
  • Improve business process by analysing data on customer issues collected from our seamless ticket management systme.
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Find UsDheeraj Sharma (Proprietor) MS Juhi Collections
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